Think Crew is committed to providing a reliable, high-performance platform. This page explains how to check system status and what to expect during scheduled maintenance periods.
Status Notifications
Stay informed about system status through these channels:
- Email Alerts: Subscribe to status notifications in your account settings to receive emails about planned maintenance and service disruptions.
- In-App Notifications: Critical status updates appear as notifications within the Think Crew platform.
Scheduled Maintenance
We perform regular maintenance to improve performance, security, and reliability. Here’s what to know about our maintenance schedule:
- Maintenance typically occurs during low-usage periods (weekends or after 10PM PT)
- Advance notice is provided at least 72 hours before scheduled maintenance
- Most maintenance operations do not require complete system downtime
- Expected duration and impact are always communicated in maintenance notices
During System Outages
If you encounter an issue during a system outage:
- If working on critical tasks, use our offline mode (data will sync when service is restored)
- Avoid repeated login attempts during authentication service outages
- For prolonged outages, our support team will provide regular updates and estimated resolution times
If you need further assistance regarding system status, please contact our support team.