The Think Crew support team is here to help you resolve any issues or questions you may have about the platform. We offer multiple support options to ensure you can get assistance in the way that works best for you.
Email Support
The fastest way to get help is to reach out via email,. You can contact our support team directly at:
- support@thinkcrew.com – For support questions and technical issues
- info@thinkcrew.com – For general information about Think Crew
When emailing support, please include:
- Your full name and email associated with your Think Crew account
- A detailed description of the issue you’re experiencing
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings that demonstrate the issue
- Information about your browser and operating system
Support Hours
Our support team is generally available during waking hours Pacific Time. We strive to respond to all inquiries quickly.
Report an Issue
To report an issue to our support team, visit our internal report page.
Request a Feature
To request a new feature, visit our internal request page.
Knowledge Base Resources
Before contacting support, consider checking our comprehensive knowledge base (which you’re currently browsing) and video tutorials. Many common questions and issues are addressed in these resources, allowing you to find solutions immediately without waiting for a response.
Our goal is to provide you with prompt, helpful assistance so you can get the most out of Think Crew for your production management needs.