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Think Crew Support

Think Crew Support

Answers to all of your questions

Account Management

3
  • Subscription Plans and Billing
  • Managing Your Subscription
  • Password Management

Collaboration Features

2
  • Team Collaboration Overview
  • Managing User Permissions

Devices & Internet

3
  • Using Think Crew on Mobile Devices
  • Running Think Crew from Your Desktop
  • Offline Access and Synchronization

Internationalization

4
  • Language Settings and Preferences
  • Available Languages and Translations
  • Setting Measurement Preferences
  • Date and Time Format Customization

Overview

14
  • Introduction to Think Crew
  • System Requirements and Browser Compatibility
  • Creating Your Account
  • Quick Start Guide
  • Navigating the Interface
  • Customizing Your User Profile
  • Your User Page
  • Search
  • Alerts
  • Understanding the Dashboard
  • Permissions Page
  • Keyboard Shortcuts and Time-saving Tips
  • Feature Requests
  • Report an Issue

Progress Reports

1
  • Progress Reports

Projects

6
  • Creating a New Project
  • Projects Page Overview
  • Managing Project Settings
  • Deleting Projects
  • Adding Users to Projects
  • Setting User Permissions

Schedule Page

44
  • Schedules Page Overview
  • Managing Panes (Tab Pane System)
  • Managing Schedule Scenarios
  • Creating and Managing Calendar Events
  • Printing Schedules
  • Schedule Settings
  • Boards
    • Board Views (Strips, Calendar)
    • Working with Boards
    • Recycle Bin
    • Drag and Drop Scheduling
    • Find & Replace
    • Sort & Add Days
    • Updating Multiple Breakdowns (Multi-Select)
  • Breakdowns
    • Breakdown Fundamentals
    • Creating Breakdown Sheets
    • Adding Data to a Breakdown
    • Linking Breakdowns to Scenes
    • Manually Setting a Strip’s Color
  • Categories & Elements
    • Category & Element Fundamentals
    • Managing Elements
    • Managing Categories
    • Working with the Elements Pane
  • Day Out of Days
    • Day Out of Days Overview
    • Where is the Day Out of Days
    • Day Out of Days Views (Grid, Calendar)
    • Selecting a Category and Board
    • Setting a Date Range
    • Day Out of Days Settings
    • Day Out of Days Filtering
    • Managing Totals Columns
    • Solo Elements
    • Show Only Working Elements
    • Changing the Schedule in the Day Out of Days (Moving Columns)
  • Designs
    • Designs Overview
    • Creating a Design
    • Creating a Strip
    • Design a Strip
    • Design Strip Menu Bar – Table
    • Design Strip Menu Bar – Categories
    • Design Strip Menu Bar – Field
    • Design Strip Menu Bar – Format
    • Strip Preview
    • Creating a Palette
    • Sharing Designs, Strips & Palettes

Schedules

6
  • Create a Schedule
  • Duplicating Schedules
  • Import & Export Schedules
  • Moving a Schedule to Another Project
  • Deleting Schedules
  • Revising Scripts

Script Page

5
  • Script Editor Basics
  • Working with Scenes
  • Script Views (Scene, Breakdown, Script)
  • Managing Scene Breakdowns
  • Renumbering Scenes

Scripts

7
  • Importing Scripts
  • Managing a Script
  • Moving a Script to Another Project
  • Scripts Page Overview
  • Deleting Scripts
  • Automatic Scene Descriptions
  • How to Import Scripts from Scriptation

Site Info

3
  • Change Log
  • AI Scene Descriptions: Data Security and Privacy
  • Think Crew Security Overview

Troubleshooting

4
  • Common Issues and Solutions
  • Contacting Support
  • System Status and Maintenance Information
  • How to Hard-Reload Think Crew
View Categories
  • Home
  • Docs
  • Account Management
  • Managing Your Subscription

Managing Your Subscription

< 1 min read

Think Crew makes it easy to manage your subscription preferences, giving you complete control over your account. This guide will walk you through the various subscription management options available to you.

Accessing Subscription Settings #

To manage your subscription:

  1. Log in to your Think Crew account
  2. Click on your profile picture in the top-right corner
  3. Select “Subscription” from the dropdown menu

From this page, you can view and modify all aspects of your subscription.

Updating Payment Method #

To update your payment information:

  1. Click on the vertical dots icon in the top right corner of your subscription card
  2. Click “Update Credit Card”
  3. Enter your new payment details
  4. Click “Save”

Canceling Your Subscription #

If you need to cancel your subscription:

  1. Click on the vertical dots icon in the top right corner of your subscription card
  2. Click “Cancel”
  3. Confirm cancellation

After cancellation, your account will remain active until the end of your current billing period. You’ll still have access to your data, but with limited functionality based on our free tier.

Need Assistance? #

If you encounter any issues managing your subscription:

  • Contact our support team at support@thinkcrew.com
Updated on April 23, 2025
AccountAccess

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Table of Contents
  • Accessing Subscription Settings
  • Updating Payment Method
  • Canceling Your Subscription
  • Need Assistance?
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