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Think Crew Support

Think Crew Support

Answers to all of your questions

Account Management

3
  • Subscription Plans and Billing
  • Managing Your Subscription
  • Password Management

Collaboration Features

2
  • Team Collaboration Overview
  • Managing User Permissions

Devices & Internet

3
  • Using Think Crew on Mobile Devices
  • Running Think Crew from Your Desktop
  • Offline Access and Synchronization

Internationalization

4
  • Language Settings and Preferences
  • Available Languages and Translations
  • Setting Measurement Preferences
  • Date and Time Format Customization

Overview

14
  • Introduction to Think Crew
  • System Requirements and Browser Compatibility
  • Creating Your Account
  • Quick Start Guide
  • Navigating the Interface
  • Customizing Your User Profile
  • Your User Page
  • Search
  • Alerts
  • Understanding the Dashboard
  • Permissions Page
  • Keyboard Shortcuts and Time-saving Tips
  • Feature Requests
  • Report an Issue

Progress Reports

1
  • Progress Reports

Projects

6
  • Creating a New Project
  • Projects Page Overview
  • Managing Project Settings
  • Deleting Projects
  • Adding Users to Projects
  • Setting User Permissions

Schedule Page

44
  • Schedules Page Overview
  • Managing Panes (Tab Pane System)
  • Managing Schedule Scenarios
  • Creating and Managing Calendar Events
  • Printing Schedules
  • Schedule Settings
  • Boards
    • Board Views (Strips, Calendar)
    • Working with Boards
    • Recycle Bin
    • Drag and Drop Scheduling
    • Find & Replace
    • Sort & Add Days
    • Updating Multiple Breakdowns (Multi-Select)
  • Breakdowns
    • Breakdown Fundamentals
    • Creating Breakdown Sheets
    • Adding Data to a Breakdown
    • Linking Breakdowns to Scenes
    • Manually Setting a Strip’s Color
  • Categories & Elements
    • Category & Element Fundamentals
    • Managing Elements
    • Managing Categories
    • Working with the Elements Pane
  • Day Out of Days
    • Day Out of Days Overview
    • Where is the Day Out of Days
    • Day Out of Days Views (Grid, Calendar)
    • Selecting a Category and Board
    • Setting a Date Range
    • Day Out of Days Settings
    • Day Out of Days Filtering
    • Managing Totals Columns
    • Solo Elements
    • Show Only Working Elements
    • Changing the Schedule in the Day Out of Days (Moving Columns)
  • Designs
    • Designs Overview
    • Creating a Design
    • Creating a Strip
    • Design a Strip
    • Design Strip Menu Bar – Table
    • Design Strip Menu Bar – Categories
    • Design Strip Menu Bar – Field
    • Design Strip Menu Bar – Format
    • Strip Preview
    • Creating a Palette
    • Sharing Designs, Strips & Palettes

Schedules

6
  • Create a Schedule
  • Duplicating Schedules
  • Import & Export Schedules
  • Moving a Schedule to Another Project
  • Deleting Schedules
  • Revising Scripts

Script Page

5
  • Script Editor Basics
  • Working with Scenes
  • Script Views (Scene, Breakdown, Script)
  • Managing Scene Breakdowns
  • Renumbering Scenes

Scripts

7
  • Importing Scripts
  • Managing a Script
  • Moving a Script to Another Project
  • Scripts Page Overview
  • Deleting Scripts
  • Automatic Scene Descriptions
  • How to Import Scripts from Scriptation

Site Info

3
  • Change Log
  • AI Scene Descriptions: Data Security and Privacy
  • Think Crew Security Overview

Troubleshooting

4
  • Common Issues and Solutions
  • Contacting Support
  • System Status and Maintenance Information
  • How to Hard-Reload Think Crew
View Categories
  • Home
  • Docs
  • Account Management
  • Subscription Plans and Billing

Subscription Plans and Billing

< 1 min read

Think Crew offers flexible subscription options designed to meet the needs of production professionals at every level. Understanding our plans will help you choose the right option for your workflow and budget.

Account Types #

Think Crew offers different account types based on your needs:

  • Free: Experience most of the features for free forever
  • Subscription: Gain the ability to print and export your schedules plus invite users to your projects

You can upgrade or change your subscription at any time from your user profile.

For a detailed feature comparison, visit our pricing page.

Billing Cycles #

Think Crew offers flexible billing options:

  • Monthly: Pay month-to-month with the flexibility to cancel anytime
  • Annual: Save up to 20% compared to monthly billing

Payment Methods #

We accept the following payment methods:

  • All major credit cards (Visa, Mastercard, American Express, Discover)

Invoices and Receipts #

After each payment, an invoice is automatically generated and sent to your registered email address.

Need Help? #

If you have questions about our subscription plans or billing:

  • Email our support team at support@thinkcrew.com
Updated on April 23, 2025
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Table of Contents
  • Account Types
  • Billing Cycles
  • Payment Methods
  • Invoices and Receipts
  • Need Help?
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