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Think Crew Support

Think Crew Support

Answers to all of your questions

Account Management

3
  • Subscription Plans and Billing
  • Managing Your Subscription
  • Password Management

Collaboration Features

2
  • Team Collaboration Overview
  • Managing User Permissions

Devices & Internet

3
  • Using Think Crew on Mobile Devices
  • Running Think Crew from Your Desktop
  • Offline Access and Synchronization

Internationalization

4
  • Language Settings and Preferences
  • Available Languages and Translations
  • Setting Measurement Preferences
  • Date and Time Format Customization

Overview

14
  • Introduction to Think Crew
  • System Requirements and Browser Compatibility
  • Creating Your Account
  • Quick Start Guide
  • Navigating the Interface
  • Customizing Your User Profile
  • Your User Page
  • Search
  • Alerts
  • Understanding the Dashboard
  • Permissions Page
  • Keyboard Shortcuts and Time-saving Tips
  • Feature Requests
  • Report an Issue

Progress Reports

1
  • Progress Reports

Projects

6
  • Creating a New Project
  • Projects Page Overview
  • Managing Project Settings
  • Deleting Projects
  • Adding Users to Projects
  • Setting User Permissions

Schedule Page

44
  • Schedules Page Overview
  • Managing Panes (Tab Pane System)
  • Managing Schedule Scenarios
  • Creating and Managing Calendar Events
  • Printing Schedules
  • Schedule Settings
  • Boards
    • Board Views (Strips, Calendar)
    • Working with Boards
    • Recycle Bin
    • Drag and Drop Scheduling
    • Find & Replace
    • Sort & Add Days
    • Updating Multiple Breakdowns (Multi-Select)
  • Breakdowns
    • Breakdown Fundamentals
    • Creating Breakdown Sheets
    • Adding Data to a Breakdown
    • Linking Breakdowns to Scenes
    • Manually Setting a Strip’s Color
  • Categories & Elements
    • Category & Element Fundamentals
    • Managing Elements
    • Managing Categories
    • Working with the Elements Pane
  • Day Out of Days
    • Day Out of Days Overview
    • Where is the Day Out of Days
    • Day Out of Days Views (Grid, Calendar)
    • Selecting a Category and Board
    • Setting a Date Range
    • Day Out of Days Settings
    • Day Out of Days Filtering
    • Managing Totals Columns
    • Solo Elements
    • Show Only Working Elements
    • Changing the Schedule in the Day Out of Days (Moving Columns)
  • Designs
    • Designs Overview
    • Creating a Design
    • Creating a Strip
    • Design a Strip
    • Design Strip Menu Bar – Table
    • Design Strip Menu Bar – Categories
    • Design Strip Menu Bar – Field
    • Design Strip Menu Bar – Format
    • Strip Preview
    • Creating a Palette
    • Sharing Designs, Strips & Palettes

Schedules

6
  • Create a Schedule
  • Duplicating Schedules
  • Import & Export Schedules
  • Moving a Schedule to Another Project
  • Deleting Schedules
  • Revising Scripts

Script Page

5
  • Script Editor Basics
  • Working with Scenes
  • Script Views (Scene, Breakdown, Script)
  • Managing Scene Breakdowns
  • Renumbering Scenes

Scripts

7
  • Importing Scripts
  • Managing a Script
  • Moving a Script to Another Project
  • Scripts Page Overview
  • Deleting Scripts
  • Automatic Scene Descriptions
  • How to Import Scripts from Scriptation

Site Info

3
  • Change Log
  • AI Scene Descriptions: Data Security and Privacy
  • Think Crew Security Overview

Troubleshooting

4
  • Common Issues and Solutions
  • Contacting Support
  • System Status and Maintenance Information
  • How to Hard-Reload Think Crew
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  • Overview
  • System Requirements and Browser Compatibility

System Requirements and Browser Compatibility

1 min read

Think Crew is a web-based application designed to run smoothly across various devices and browsers. To ensure the best experience, here are the recommended system requirements and browser compatibility details.

Recommended System Requirements #

For optimal performance, we recommend the following system specifications:

  • Operating System: Windows 10/11, macOS 11+, or Linux (Ubuntu 20.04+)
  • Processor: Multi-core processor (2.0 GHz or higher)
  • Memory: 8 GB RAM or higher
  • Display: 1280 × 720 screen resolution or higher
  • Internet Connection: Broadband connection (10 Mbps or faster)
  • Storage: At least 1 GB available for local caching and offline functionality

Browser Compatibility #

Think Crew is optimized to work with the following browsers (latest versions recommended):

  • Google Chrome (Recommended for best performance)
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

For the most reliable experience, we recommend keeping your browser updated to the latest version.

Mobile Device Compatibility #

Think Crew is responsive and works on mobile devices with the following specifications:

  • iOS: Version 14 or higher on iPad and iPhone
  • Android: Version 10 or higher on tablets and phones

While the full functionality is available on mobile devices, some complex features like detailed schedule management work best on larger screens.

Progressive Web App #

Think Crew can be installed as a Progressive Web App (PWA) on supported devices, allowing you to:

  • Access the application directly from your home screen
  • Work offline with limited functionality
  • Receive notifications (where permitted)
  • Experience faster load times after initial installation

To install Think Crew as a PWA, open the application in Chrome or Edge and select “Install” from the browser menu.

Troubleshooting #

If you experience any performance issues, try the following steps:

  1. Clear your browser cache and cookies
  2. Ensure your browser is updated to the latest version
  3. Disable unnecessary browser extensions
  4. Try a different supported browser
Updated on April 22, 2025
BrowserCompatibility

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Table of Contents
  • Recommended System Requirements
  • Browser Compatibility
  • Mobile Device Compatibility
  • Progressive Web App
  • Troubleshooting
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